SatlaTikTIKTOK LIVE STUDIO
LEGAL · SATLATIK PLATFORM

Refund Policy

Last updated: October 2026

Overview

This policy explains when you can get a refund for a SatlaTik PRO plan.

1.How PRO is bought

PRO plans are bought through a purchase ticket on our Discord server. The SatlaTik team turns on PRO for your account after the payment is confirmed.

2.When you can get a refund

  • You asked for a refund within 7 days of the purchase.
  • PRO was not turned on for your account, or it did not work because of a problem on our side that we could not fix.
  • You were charged twice for the same plan by mistake.

3.When a refund is not given

  • More than 7 days have passed since the purchase.
  • The account was removed because of abuse or misuse (see the Terms of Service).
  • A problem was caused by TikTok, OBS, your network or another service that SatlaTik does not control.

4.How to ask for a refund

Open a support ticket in the Studio (Account menu → Support Tickets) with the category "Billing & PRO", or open a ticket on our Discord server. Write the plan you bought and the date of the purchase.

5.After a refund

When a refund is approved, PRO is removed from your account. Your free features and your saved settings stay.

Back to SatlaTikView Terms of Service